Terms and Conditions
Effective Date: July 28, 2025
Acceptance of Terms
By accessing and using our website and services, you accept and agree to be bound by these terms and conditions.
These terms constitute a legally binding agreement between you and Auravestilon.
Definitions
For the purpose of these terms, the following definitions apply
- Service: Financial planning consultation services provided by Auravestilon
- User/Client: Any individual who accesses our website or uses our services
- Content: All information, materials, and resources available on our website
- Account: Your registered profile for accessing our services
Use of Service
Our consultation services are subject to the following terms of use
Eligibility
You must be at least 18 years old and legally capable of entering into binding contracts to use our services.
Account Responsibilities
- Provide accurate and complete information during registration
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
Prohibited Uses
You may not use our services for any of the following
- Providing false or misleading information
- Attempting to gain unauthorized access to our systems
- Using our services for illegal or fraudulent activities
- Interfering with the proper functioning of our website
- Violating any applicable laws or regulations
- Harassing or threatening our staff or other clients
Intellectual Property
All content on our website, including text, graphics, logos, and software, is owned by Auravestilon and protected by intellectual property laws.
We grant you a limited, non-exclusive license to use our website for accessing our consultation services.
Copyright Notice: All materials are protected under Malaysian and international copyright laws
User Content
You retain ownership of any information or content you provide to us during consultations.
By providing content, you grant us a license to use it for delivering our services to you.
You are responsible for ensuring that any content you provide is accurate and lawful.
Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information. Privacy Policy
Disclaimers
Our consultation services are provided "as is" without warranties of any kind, either express or implied.
No Warranties
We disclaim all warranties, including merchantability, fitness for particular purpose, and non-infringement.
Limitation of Liability
Our liability to you is limited to the amount you paid for our services in the 12 months preceding any claim.
We exclude liability for indirect, incidental, consequential, or punitive damages arising from your use of our services.
Indemnification
You agree to indemnify and hold us harmless from any claims arising from your breach of these terms or misuse of our services.
Dispute Resolution
We are committed to resolving disputes fairly and efficiently
Arbitration
Any disputes will be resolved through binding arbitration in accordance with Malaysian Arbitration Act 2005.
Arbitration will be conducted by a single arbitrator appointed by mutual agreement or by the Director of the Asian International Arbitration Centre.
EU Online Dispute Resolution
EU residents may access the European Commission's Online Dispute Resolution platform for cross-border disputes.
The ODR platform is available at ec.europa.eu/consumers/odr: ODR Platform
Small claims court proceedings and injunctive relief are excluded from mandatory arbitration.
Termination
Either party may terminate the service relationship with 30 days written notice.
Upon termination, your access to our services will cease, but confidentiality obligations will survive.
Governing Law
All disputes shall be subject to the exclusive jurisdiction of Malaysian courts.
Changes to Terms
We reserve the right to modify these terms at any time with reasonable notice to users.
Significant changes will be communicated through email or prominent website notices.
Severability
If any provision of these terms is found unenforceable, the remaining provisions will continue in full effect.
Entire Agreement
These terms constitute the entire agreement between you and Auravestilon regarding the use of our services.
Contact Information
For questions about these terms, please contact us using the information provided on our website.
Email: info@auravestilon.com
Phone: +60 4 7706 9964
Address: 148, Jalan Ampang Affin , Kuala Lumpur 50450